Every Customer Counts
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Formal Title:
Every Customer Counts |
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Who Should Attend?
Front line staff, supervisors, managers, general workers. |
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Where Will This Course Be Held?
AVION AVIONICS TRAINING CENTRE
54,Maude Road , #02-05, Townshend Building, Singapore 208346, SINGAPORE.
Tel: 62924804, Fax 62934401 |
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How This Course Will Be Taught:
Lectures , Discussion, Q&A, Video/Slides. |
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Objectives:
- Identify the ego state of customers (internal/external)
- Communication techniques
- Practice positive transactions and avoiding negative transaction
- Getting along with colleagues/ seniors
- Giving and maintaining positive stamps
- Going the extra mile in customer transactions
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Fee:
SGD$350 per person
(tea breaks and daily lunch provided.) |
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There are two main locations:
Townshend Building 54 Maude Road.
(1st Way) Get down from bus number 130
at kitchener Rd. and walk into Townshend Rd.
(2nd) Get down from bus number
23, 64, 65, 66, 66A, 67, 67w, 130, 139, 147, 857
Then walk into Kitchener Rd. then make a left
into Townshend Rd.
(3rd Way) You can also take a walk from the nearby MRT stations,
Lavender MRT station and farrer part MRT station.
See Map for Details
29 Senoko South Rd.
(1st Way) Take bus numbe 169 or
169A and stop Woodlands Ave 8
then simply walk until you see 29
Senoko South Rd.
See Map For Details |
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